Shipping
Orders are dispatched Monday to Friday (excluding public holidays) from our warehouse located in Burleigh, QLD.
Our team works hard to dispatch your order ASAP. If you place your order before 12pm, we’ll do our best to have it sent out the same day.
During sale periods or busy times, there may be a small dispatch delay, but we’ll always aim to get your order on it's way as quickly as possible.
Domestic Shipping 📦
We’ve got you covered with shipping all across Australia via Australia Post!
At checkout, you can choose from:
• $9.95 Parcel Post – approx. 3–5 business days
• $13.95 Express Post – approx. 1–3 business days
Once your order has been shipped, you’ll receive a tracking number in your confirmation email so you can follow your parcel every step of the way. While we always do our best to dispatch orders promptly, delivery timeframes are estimates and not guaranteed.
✨ FREE Express Shipping on all Australian orders over $200!
Please note your order total must exceed $200 after any promotional codes or store credits are applied. This offer does not apply to Credit Code totals.
Please double-check that all shipping details are correct at checkout. It is the customer’s responsibility to provide an accurate delivery address. If an incorrect address is supplied, we’re unable to offer reimbursement for lost parcels. If your order is returned to sender, a re-delivery fee will apply.
Once your order has been shipped and a tracking number provided, Australia Post owns responsibility for the parcel. If you experience any issues with delivery, please contact us here and we’ll assist by lodging an enquiry with Australia Post.
Click & Collect 🛍️
Simply choose the pick-up option at checkout. Our team will prepare your order and notify you once it’s ready for collection from our warehouse.
Pick-up Location: Unit 4 / 60 Junction Road, Burleigh Heads, QLD 4220, Australia
Pick-up Hours: Monday to Friday, 9:00am – 3:00pm AEST
Contact: (+61) 0410 300 259
If you accidentally select pick up at checkout, no problem at all, just contact us and we’ll arrange a postage invoice so your order can be shipped instead.
International Orders 🌏
New Zealand
Flat rate shipping of $15 AUD (approx. 4–7 business days).
If you’d like an express international shipping quote, feel free to reach out — we’re happy to help!
Rest of world
While we don’t currently offer shipping to other international locations, we’d love to know where you’re shopping from, feel free to reach out and let us know!
International Customs & Fees
For international orders, any customs duties, taxes, or additional fees are the responsibility of the customer. These charges are not included in your order total or shipping cost.
We recommend checking with your local customs office prior to placing your order to avoid any unexpected charges.